Terms of Service

Effective Date: September 28, 2026

Welcome to Homso. These Terms of Service govern your access to and use of the Homso website, online store, products, and services.

By accessing or using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Access and Accounts

You must provide accurate and complete information when placing an order or creating an account.

You are responsible for maintaining the security of your account information and for all activity associated with your account.

2. Products

We make reasonable efforts to display product descriptions, images, colors, and specifications accurately. However, actual product colors or appearance may vary depending on your device or screen settings.

Product availability, descriptions, specifications, and prices may change without prior notice. We reserve the right to discontinue products or limit quantities where necessary.

3. Orders

Placing an order constitutes a request to purchase a product from Homso. We reserve the right to accept, decline, or cancel an order where necessary.

An order is considered confirmed once it has been accepted and processed by Homso.

Please review your order details carefully before completing your purchase.

All returns and exchanges are subject to our Return & Exchange Policy.

4. Prices and Payments

All product prices are displayed on our website and may change without prior notice.

The price applicable to your order is the price displayed at the time of purchase. Applicable shipping charges and other costs, if any, will be shown before you complete your order.

You agree to provide accurate and complete payment and contact information when placing an order.

5. Shipping and Delivery

Homso delivers orders across Pakistan.

Our estimated delivery time is 3–5 business days. Delivery times may vary depending on your location, courier services, weather, public holidays, or other circumstances beyond our control.

For complete information, please refer to our Shipping Policy.

6. Returns and Exchanges

Homso does not offer refunds. Eligible products may only be exchanged in accordance with our Return & Exchange Policy.

Exchange requests must meet the conditions and timeframe specified in that policy.

7. Intellectual Property

All content available on the Homso website, including our brand name, logo, text, images, graphics, product content, designs, and other materials, belongs to Homso or its respective licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.

8. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Homso is not responsible for the content, policies, availability, or practices of third-party websites or services. Your use of third-party services is subject to their respective terms and policies.

9. Shopify

Homso's online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

However, purchases made through our store are transactions between you and Homso. Shopify is not responsible for the products sold by Homso or the transactions between you and Homso.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Customer Feedback and Reviews

If you submit reviews, feedback, suggestions, photographs, or other content to Homso, you grant us permission to use, reproduce, publish, display, or modify that content for business and promotional purposes.

You must ensure that any content you submit does not violate the rights of others or contain unlawful, misleading, abusive, or inappropriate material.

12. Errors and Changes

There may occasionally be errors or inaccuracies relating to product information, pricing, availability, promotions, or shipping information.

Homso reserves the right to correct such errors, update information, or cancel affected orders where necessary.

13. Prohibited Use

You may not use our website or services for unlawful purposes or in any way that could damage, disrupt, or interfere with the website or other users.

You must not attempt to gain unauthorized access, introduce malicious software, scrape or misuse website content, impersonate another person, or violate any applicable law.

14. Termination

We reserve the right to suspend or terminate access to our website or services if we reasonably believe that you have violated these Terms of Service or applicable laws.

Any provisions that are intended to remain effective after termination will continue to apply.

15. Disclaimer

Our website and its content are provided on an "as available" basis.

While we make reasonable efforts to keep information accurate and our website available, we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the extent permitted by applicable law, Homso will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

17. Indemnification

You agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms, or your violation of the rights of another person.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Exchange Policy, and other applicable policies published on our website, constitute the terms governing your use of Homso's services.

20. Changes to These Terms

We may update or modify these Terms of Service from time to time.

The latest version will always be available on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms of Service shall be governed by the applicable laws of Pakistan.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Homso's business location, subject to applicable law.

22. Contact Information

If you have questions about these Terms of Service, please contact us:

Email:
almamdooh.com@gmail.com

Business Name:
Homso

Business Address:
[YOUR BUSINESS ADDRESS]

Phone / WhatsApp:
[YOUR PHONE / WHATSAPP NUMBER]

Business Registration Number:
[IF APPLICABLE]