Privacy Policy

Last Updated: September 28, 2026

At Homso, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or communicate with us.

Our store is powered by Shopify, which provides the e-commerce platform used to operate our website.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.
  • Order Information: Products purchased, order details, returns, exchanges, and transaction history.
  • Payment Information: Payment and transaction details required to process your order. Payment information may be processed securely by our payment providers.
  • Account Information: Login details, preferences, and account information if you create an account.
  • Device Information: IP address, browser type, device information, and other technical information.
  • Communication Information: Information you provide when contacting our customer support.

2. How We Collect Information

We may collect information:

  • Directly from you when you place an order, create an account, or contact us.
  • Automatically when you browse or use our website through cookies and similar technologies.
  • Through Shopify and other service providers that help us operate our store.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.
  • Process payments and arrange delivery.
  • Provide customer support.
  • Manage your account.
  • Process returns and exchanges.
  • Improve our website, products, and shopping experience.
  • Send order updates and important service communications.
  • Send promotional or marketing messages where permitted and where you have provided consent or otherwise allowed us to do so.
  • Detect and prevent fraud, abuse, or unauthorized activity.
  • Comply with applicable legal requirements.

4. How We Share Your Information

We may share your personal information with trusted service providers when necessary to operate our business, including:

  • Shopify, which hosts and powers our online store.
  • Payment processing providers.
  • Courier and delivery companies.
  • Technology, analytics, and customer support providers.
  • Marketing and advertising service providers, where applicable.
  • Government authorities or legal professionals when required by law.
  • We do not sell your personal information for money.

5. Shopify

Our website is powered by Shopify. Shopify may collect and process information about your use of our store to provide and improve its services.

For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

6. Cookies

We use cookies and similar technologies to help our website function properly, remember preferences, understand how visitors use our website, and improve your shopping experience.

Some third-party services used on our website may also use cookies according to their own privacy policies.

7. Marketing Communications

If you subscribe to our marketing communications, we may send you promotional emails or messages about products, offers, or updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the message.

We may still contact you with important information relating to your orders or account.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Homso is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

9. Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so that we can review and take appropriate action.

10. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.

You may also request to stop receiving promotional communications from us.

To make a privacy-related request, contact us using the details below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email:
homsocares@gmail.com

Business Name:
Homso

Address: